Refund Policy

Last updated: 10/21/2026

Eligibility

Refund requests are evaluated on a case-by-case basis. Generally, refunds may be considered when:

• The project has not yet commenced work
• Deliverables do not match the agreed scope
• A milestone was paid but work was not delivered

Process

To request a refund, contact us through your client portal or email within 14 days of the payment date. Include your invoice number and reason for the request.

Exceptions

Refunds are not available for work already completed and accepted, or for third-party expenses already incurred on your behalf.

This document is a template and should be reviewed by a qualified legal professional before use.